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Interior - Picture of Hilton Niagara Falls/Fallsview Hotel & Suites

Photo: Interior

From Review : Bustling with tourists.. of Hilton Niagara Falls/Fallsview Hotel & Suites
Bustling with tourists..
Bustling with tourists..
Bustling with tourists..
Bustling with tourists..
Worst experience ever
Worst experience ever
Check In— / — / —
Check Out— / — / —
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Jovs wrote a review Aug 2019
Toronto, Canada205 contributions176 helpful votes
+2
Our first time in this hotel, came for business. Hotel was under construction, I believe a theatre was being added. Check-in per se didn’t take long, but the wait in line was a long wait. Front staff operated like robots, no smile, no cordiality, they just asked for credit card
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Date of stay: August 2019
Response from Hilton_Niagara_Falls, General Manager at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded Aug 22, 2019
Thank you for your feedback. Your feedback helps us constantly monitor and improve the level of service we provide to all of our guests. Please bring any concerns you have to the immediate attention of one of our Managers and they would be happy to do whatever is necessary to ensure you have an enjoyable stay. We hope that you will return in the future to give us another try. Thank you, Paul Ford
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