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Pool - Picture of Pan Pacific Whistler Village Centre

Photo: Pool

From Review : 3 bedroom Penthouse & Den of Pan Pacific Whistler Village Centre
3 bedroom Penthouse & Den
Sadly due to staff issues, needs some work
3 bedroom Penthouse & Den
3 bedroom Penthouse & Den
3 bedroom Penthouse & Den
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travelbyamanda wrote a review Jun 2016
Nanaimo, Canada106 contributions55 helpful votes
This was our 2nd stay but first time in the 3 bedroom Penthouse and Den. (Last time we had a one bedroom suite) Positives: Amazing Views Lots of space in the living room/dining room and kitchen The Master Bedroom and 2nd bedroom with a bath have lots of room Enough dishes
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Date of stay: June 2016
Response from PanPacificManagement, Guest Relations Manager at Pan Pacific Whistler Village Centre
Responded Jun 13, 2016
Dear Amanda, Thank you for taking the time to write about your recent stay with us. I'm glad that you found the penthouse well stocked and that you found the majority of the suite spacious and well laid out. I'm sorry to hear that you found the third bedroom to be too small. Please also accept my apologies that you found the patio area unclean and in need of weeding and the living room furniture in need of replacement or cleaning. I have passed on your feedback to our Housekeeping, Maintenance and Senior Management team to review as this is simply not up to our usual high standards. I hope that despite these set backs we will be able to welcome you back to the Pan Pacific in Whistler again soon. Kind regards, Tom Ferris - Guest Experience Manager - tom.ferris@panpacific.com
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