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small details, but this should not be happening at a Fairmont. - Picture of Fairmont Hotel Macdonald, Edmonton

Photo: small details, but this should not be happening at a Fairmont.

small details, but this should not be happening at a Fairmont.
VERY Aged and not worth the money... Expected MUCH better from a Fairmont.
walls scuffed and paint chipped.
VERY Aged and not worth the money... Expected MUCH better from a Fairmont.
VERY Aged and not worth the money... Expected MUCH better from a Fairmont.
VERY Aged and not worth the money... Expected MUCH better from a Fairmont.
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Lori wrote a review Feb 2021
Alberta, Canada37 contributions6 helpful votes
+6
My partner and I spent the evening at the Fairmont Hotel Macdonald as a Valentines Day Getaway this year. This was our first stay with the Fairmont Chain and we had been looking forward to an upscale experience that comes with the name. We were , however, very disappointed right
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Date of stay: February 2021
Response from Asia Johnson, Other at Fairmont Hotel Macdonald
Responded Feb 16, 2021
Thank you for taking the time to tell us about your experience. I am disheartened to learn that your recent experience at Fairmont Hotel Macdonald did not meet your expectations. Please allow me to express my sincerest apology. We strive to provide superior service to each and every guest, therefore your feedback is very important to us. Please rest assured that I have taken the appropriate measures to address your concerns by bringing to the attention of our Executive Team. Once again, our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future.
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