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From Review : Disappointed with room in Lloyd Hall of Banff Centre for Arts and Creativity - Hotels
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I was at The Banff Centre for a conference. It was the first time I was at the conference and at the centre. I was very disappointed with the room I got, as I was expecting a hotel room for the price and not a dorm room in a college residence. The other conference delegates were…
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Date of stay: March 2016
Response from JimOlver, Guest Relations Manager at Banff Centre for Arts and Creativity - Hotels
Responded Mar 28, 2016
Dear MerlotCToronto, Thank you very much for telling me about your recent disappointment during your stay at The Banff Centre. I am sorry that you did not enjoy your room in Lloyd Hall. That building is our older residence and is about to undergo a complete renovation both inside and out. I wish to help arrange a return visit for you to The Banff Centre to rebuild your trust in us. Please contact me at jim_olver@banffcentre.ca to discuss a plan. I appreciated your positive comments in the review as well. Sincerely,
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