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Interior - Picture of Royal Canadian Lodge, Banff

Photo: Interior

From Review : VERY disappointing! of Royal Canadian Lodge
VERY disappointing!
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Delta Hotels by Marriott Banff Royal Canadian Lodge
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Brigitte S wrote a review Oct 2016
2 contributions2 helpful votes
Last two nights of our Canadian Rockies trip. Even though the hotel knew this was our honeymoon we were given the smallest room possible. We didn't even have enough room to put our two suitcases down without tripping over them when they were open after we had to move furniture
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Date of stay: October 2016
Response from BanffManagement, General Manager at Royal Canadian Lodge
Responded Oct 11, 2016
Dear Brigitte S, Thank you for taking the time to write this review. It is always our objective to meet our guests expectations so it is disappointing to know we were not successful during your stay with us and for this I sincerely apologize. We do our best to upgrade guests for special occasions, however, based on occupancy levels, this is not always possible. Once again, thank you for your feedback. Sincerely, Suzanne Gittens General Manager
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