Dear Guest: Thank you for providing your comments about your vacation at The Grand Bliss Nuevo Vallarta. We always like to hear about our guests’ experiences since it is the only way to truly know we are doing a great job to making your stay enjoyable. We constantly strive to achieve the utmost level of satisfaction. We are very pleased to find out you and your loved ones enjoyed many of our facilities. Comments like yours enable our continued pursuit of improvement for perfection on our daily performance. We really thank you for your kind comment about our staff, as we consider them one of our biggest assets. It will be our privilege to share it with them, specifically the staff mentioned; we are certain they will be happy to receive it. We will be delighted to welcome you back! Happily, The Grand Bliss Nuevo Vallarta Management.