Hello LoveToTravelandEatDG We thank you for your comments and for sharing your review with us, we are very sorry to read that your experience was below your expectations, even though you had an amazing time. As you can read in most of our reviews, we strive to provide the most epic and incredible vacations to all of our guests and it is part of our mottos to deliver an outstanding service all the time. Rest assured that we are working diligently to address every aspect that requires attention and improve our service to deliver the Rock Star experience that you are accustomed to. I'm sorry to read that you did not enjoy the restaurants as much as we intended you to, but remember we are always available to take any comments and requests you may have in order to prepare something that will delight you. Every restaurant creates a very special vibe with a unique specialty and the variables of special chef's menu as well as the possibility to upgrade your food at any time to complement your experience. We invite you on future visits to contact us prior your arrival to review your accommodations with our team, surely we can find an option that can suit your needs and offer you the rockstar experience that you are looking for. Kind Regards "This review was responded to on behalf of the General Manager of Hard Rock Hotel Vallarta"