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Beach - Picture of Hard Rock Hotel Vallarta, Nuevo Vallarta

Photo: Beach

From Review : Semiannual Hard Rock Vaca of Hard Rock Hotel Vallarta
Semiannual Hard Rock Vaca
No1
Bathoom
stocked bar in the room
Un hotel a todo lujo
Beautiful Resort
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Tanya C wrote a review May 2017
Parker, Colorado32 contributions4 helpful votes
+3
The service during our stay was amazing!! Pool side, Chuy and El Toro were the absolutely awesome. Beach side, Juan was fantastic!!! Our personal assistants, Alberto, Gerardo, and Miguel were sooooooo attentive. For the smallest Hard Rock Resort in Mexico, this place was
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Date of stay: May 2017
Response from Luis E, Director General at Hard Rock Hotel Vallarta
Responded May 15, 2017
Hello Tanya C What a wonderful way to describe your experience! Thank you so much for sharing all this loving and great comments with us, we are as happy as you are to read that we went above and beyond your expectations during your vacations. As you mention, we are upgrading our facilities to offer you a better experience, our staff is working non stop to do the preventive repairs without intruding our guests. I can assure you that on future visits we will be ready and you will be surprised with all the great changes that we have for you. The entire staff sends their regards, it was our pleasure to have you and we will love to see you soon; we invite you to contact us prior next arrival and we will make sure that every detail is ready to offer you another rockstar experience! Keep Rockin'! Luis Entrala Fábregas General Manager Hard Rock Hotel Vallarta
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