Dear KarenE674, Many thanks for taking the time to leave your review of your recent visit to Barceló Maya Palace. It is a real honor to have been chosen as your vacational destination. We are extremely happy to know that we were able to meet your expectations and that you had a comfortable stay with us. Knowing that we made such a positive impression with our service is sincerely valuable for us. We hope to have the pleasure of welcoming you back soon to your next visit to the Riviera Maya. Best Regards, José Luis Serratos Manager on Duty.