Dear sorindy0318, First of all, thank you for choosing Hyatt Ziva Los Cabos for such a special occasion as your parents 48th Anniversary; we highly appreciate your preference and the time you have taken to share with us a five stars review. It is a true delight to know by your wonderful comments that you and your family spent some excellent days at our All-Inclusive Resort mainly due the genuine service from the heart we provide. Please trust Manuel Royo and Jesus Bravo will be cheered and recognized for the first class service they provide every day. On behalf of Hyatt Ziva Los Cabos colleagues, we hope to have the opportunity to welcome you again soon. With Service From The Heart, Francisco J Silva General Manager.