Dear MsMitzyP, First, we want to thank you for your kind comments and for taking the time to be so detailed with your review. We do truly appreciate your feedback and we want you to love us, too. I believe we have established private contact with your husband by email and SPG. There was a series of miscommunication from our side but please know that at Papaya Playa Project was never our intention to deceive you. Please let us know if you haven't received our email we still want you to love us and give us another chance to welcome you. Thank you and have a great day, Ana Laura