Thank you so much for taking the time to share your feedback with us. It is so good to know we provided a fantastic and friendly service, and spotless areas to enjoy the beach. We are sorry to hear you had issues prior your arrival, indeed we tried to centralized our reservations area in Mexico City and unfortunately due to a terrible earthquake happening one month ago, it took is a little bit more to pin up details and get back to normal. As for the noise issues, the remain work will not result in a comparable sound level. We are scheduled to complete the renovations next door by December 1st. Thanks again for your helpful comments, It would be a honor welcoming you next time!