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Pool - Picture of Grand Sunset Princess All Suites Resort, Playa del Carmen

Photo: Pool

From Review : Everything's just OK of Grand Sunset Princess All Suites Resort
Everything's just OK
Not as good as it could be
Not as good as it could be
Private Villa Pool
relaxing hut
Not as good as it could be
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2MichelleS5 wrote a review Apr 2017
Edmonton, Canada365 contributions58 helpful votes
Resort/Rooms: For the price we payed it was a relaxing vacation but will not return. This place had its ups and downs. Grounds are beautiful with a spectacular new lobby/plaza area. Why don't they have more entertainment going on in the plaza at night? This area also seems to
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Date of stay: April 2017
Response from Pilar O, Community Manager at Grand Sunset Princess All Suites Resort
Responded Apr 27, 2017
Dear 2MichelleS5, Thank you for taking the time to share your experiences with the Trip Advisor community. We have taken all your feedback on board and this will be used constructively to perfect our Grand Riviera Princess experience. We have carefully noted each point you mentioned and will share it internally. We take our guest´s opinions very serious. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make an improvement. We hope to have a second opportunity to demonstrate you the high-quality standards we are known for. Sincerely,
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