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Pool - Picture of Grand Riviera Princess, Playa del Carmen

Photo: Pool

4* Nice hotel, but the waste water pumped into sea let this down
wonderful beach
one of the many pools...
La plage devant l'hôtel
One of the many pools
Grand Riviera Princess All Suites Resort & Spa
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June R wrote a review Dec 2016
Bedfordshire, United Kingdom34 contributions4 helpful votes
We stayed the last 2 weeks in September 2016 at the Grand Riviera Princess Hotel in a Junior Deluxe Suite, which has the addition of a Jacuzzi. There are 2 hotels in one, the second hotel – Grand Sunset Princess is a mirror image of the Grand Riviera Princess running along side
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Date of stay: September 2016
Response from Pilar O, Community Manager at Grand Riviera Princess
Responded Dec 11, 2016
Dear June R Thank you for taking the time to share your experiences with the Trip Advisor community. We have taken all your feedback on board and this will be used constructively to perfect our Grand Riviera Princess experience. We have carefully noted each point you mentioned and will share it internally. We take our guest´s opinions very serious. Feedback is always important as it is a vital way of reviewing the level of service and facilities we provide our guests so as to make improvement. We hope to have a second opportunity to demonstrate you the high quality standards we are known for. Sincerely,
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