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Balcony - Picture of The Royal Haciendas All Suites Resort & Spa, Playa del Carmen

Photo: Balcony

From Review : Royal Haciendas - Simply Excellent of The Royal Haciendas All Suites Resort & Spa
Royal Haciendas - Simply Excellent
Personally we can not get any better
View from tennis stairs
luz de luna sobre el royal
Delicious fish tacos from poolside restaurant
Another Wonderful Stay
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Stephen S wrote a review Feb 2016
Ontario, Canada12 contributions1 helpful vote
+4
Our family (mom, dad, and two sons ages 20 & 17) opted this year for our mid-winter "get away from the cold" vacation to rent directly from owner Bill Coghill for a week at the Royal Haciendas. We stayed at the Royal Sands in 2014 and learned about the Haciendas while there, so
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Date of stay: February 2016
Response from Sandra R, Online Community Care Agent at The Royal Haciendas All Suites Resort & Spa
Responded Mar 2, 2016
Dear Stephen S, Thanks for taking the time to review your mid-winter stay with us here at The Royal Haciendas. We are honored that you chose to stay with us for your family vacation and we love hearing that our service exceeded your expectations. We apologize if you encountered a few issues in your villa during your stay. But we are thrilled to hear that our staff was able to assist you with your needs. We always encourage our guests to let us know whatever we can do to make sure that their vacation nothing short of perfect! Thanks for the recommendation and we would love to have you back again anytime. Warm Regards
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