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Beach - Picture of BlueBay Grand Esmeralda, Playa del Carmen

Photo: Beach

From Review : Lovely place to stay. of BlueBay Grand Esmeralda
Lovely place to stay.
Lovely place to stay.
Lovely place to stay.
Lovely place to stay.
Lovely place to stay.
Lovely place to stay.
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Other Recent Reviews

Gizgoz wrote a review Sep 2019
Dodworth, United Kingdom109 contributions10 helpful votes
We had a great holiday here, the first block we were put in was a little dated and needed some TLC, our patio doors didn't lock properly and the aircon was sorting out water in my in-laws room making it slippery on the floor, they were not happy to stay in their room so myself
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Date of stay: September 2019
Response from SOPHIEBBGE, Director de Relaciones Públicas at BlueBay Grand Esmeralda
Responded Oct 6, 2019
Dear Gizgoz, We appreciate the time you have taken to post these detailed comments on your holiday at the BlueBay Grand Esmeralda hotel, both positives and the ones that need improvement. We are very glad to hear that you spend a great vacation at our resort and that the service provided by our staff, our food selection and the entertainment program have exceeded your expectations. You can be sure that we will put special attention to the areas that require improvement. Thank you for your kind recommendation to the travel community and we look forward to host you back at BlueBay Grand Esmeralda. Kind regards,
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