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Beach - Picture of Platinum Yucatan Princess - Adults Only, Playa del Carmen

Photo: Beach

From Review : Anniversary Vacation of Platinum Yucatan Princess - Adults Only
Anniversary Vacation
Platinum Yucatan Princess All Suites & Spa Resort
swim up
On site clothing store July 2016
Walter R wrote a review Jun 2015
Elmwood Park, New Jersey83 contributions33 helpful votes
1.0 of 5 bubbles
My Wife and I just came back from our 5 nights stay at this Resort,from 6/17/ to 6/22/15 .stayed at platinum deluxe junior suit .First of all we were very excited to go to this Resort because its new and since we' ve been at the sunset Pricess three times we thought this place
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Date of stay: June 2015
Response from Obed C, Gerente at Platinum Yucatan Princess - Adults Only
Responded Jun 30, 2015
Dear Walter R., Thank you for taking the time to provide us your detailed feedback about your stay at Platinum Yucatan Princess. Regrettably, it would appear we did not meet all your expectations. For that reason, this will be shared with the appropriate areas so they can look into each one of your observations. We do appreciate any feedback being provided to us and rest assured we will share it with the corresponding area as we strive to make each and every one of our guests feel cared for, appreciated and respected whether they decide to acquire our products or not. If we are fortunate to welcome you back in the near future, we are confident your stay will be a pleasant experience. Sincerely, Obed Canche Platinum Yucatan Princess All Suites & Spa Resort
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