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Balcony - Picture of Occidental at Xcaret Destination, Playa del Carmen

Photo: Balcony

From Review : A pleasant vacation in paradise of Occidental at Xcaret Destination
A pleasant vacation in paradise
The best!!!
The best!!!
The best!!!
The best!!!
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Preferred Hotels$1,463
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Other Recent Reviews

Jose R wrote a review Aug 2019
Tijuana, Mexico3 contributions2 helpful votes
I have to say, this was an amazing experience. Very little was negative here. Besides the fact that internet was not included and you couldn’t reserve a table at the specialty restaurants, everything else was great. The food was great, the environment, the drinks and the staff
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Date of stay: August 2019
Response from OccidentalatXcaret, Customer Care Coordinator at Occidental at Xcaret Destination
Responded Aug 15, 2019
Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. I have noted all your comments and suggestions which I will constructively use to improve our services and facilities. It was a pleasure to host your holiday and hopefully you will provide us an opportunity to host your holiday once again. Regards.
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