Landscape - Picture of Occidental at Xcaret Destination, Playa del Carmen
Photo: Landscape
From Review : Amazing!!! of Occidental at Xcaret Destination
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Guests
$466
$466
$1,520
$335
Booking.com$466
travelup.com$444
Preferred Hotels$1,520
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Other Recent Reviews
David Diaz is great
May 2022
+7
Truly had the best experience at this hotel. The location with Xcaret park next door was amazing, you could come and go as you pleased with the unlimited pass. We stayed in the royal level and our room and balcony were lovely and also having our own pool was great. Although all…
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Date of stay: April 2019
Response from OccidentalatXcaret, Customer Care Coordinator at Occidental at Xcaret Destination
Responded Jul 30, 2019
Thank you so much for taking the time to leave us your feedback on your recent experience at Occidental at Xcaret Destination. Our goal is to serve all our guests with the highest level of service and satisfaction. We are always concerned about guests’ wellbeing and strive to make their holiday an unforgettable experience. I love to read the experiences with our lovely animals, the monkeys going to their balcony, the coatis walking around the resort, the flamingos between the buildings or the parrots in our lobby. It gives me a great pride to know that our staffs are commended for their kindness and professionalism. I will share your comments with the team, I am sure that this will serve as an encouragement to our staff as we constantly strive to provide consistent quality of service to our guests. It is a real pleasure to know that you had a wonderful time, and you enjoyed the complex surroundings. It was and it always will be a pleasure to host you, do not hesitate to contact me if you have special requests for your next visit, I will be really pleased to help you. Kind Regards.
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