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Landscape - Picture of Occidental at Xcaret Destination, Playa del Carmen

Photo: Landscape

From Review : Good trip but wouldn’t return of Occidental at Xcaret Destination
Good trip but wouldn’t return
the lobby of building 19, hotel lobby, monkey on front building, golf course and pool
Boat that travel between Xcaret and the hotel Lobby
lounging in hammock at beach restaurant
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Other Recent Reviews

Cubacrissy99 wrote a review Feb 2018
165 contributions23 helpful votes
Overall we had an amazing vacation and glad we went. Our children (ages 19,17,17,10) absolutely loved being here and two of my kids took full advantage of the unlimited xcaret however my husband and I would most likely not choose this resort again even with the good deal we got
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Date of stay: February 2018
Response from OccidentalatXcaret, Social Media & Customer Care Coordinator at Occidental at Xcaret Destination
Responded Feb 17, 2018
Hi Cubacrissy99, Thank you for taking the time to share your Occidental at Xcaret Destination experience. We have taken all your feedback on board and this will be used constructively to perfect our future guests’ experience. We appreciated your sincere and constructive comments. Please know that one of our main goals is to work on a daily basis to constantly improve our services and guest satisfaction. We are thrilled to know that beside this, you had a wonderful time. Regards.
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