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Pool - Picture of Ocean Maya Royale, Playa del Carmen

Photo: Pool

From Review : Ocean Maya Royale of Ocean Maya Royale
Ocean Maya Royale
Muy romántico
                  lobby
sunning bird
Wonderful Customer Service
View from the Quiet Pool Bridge
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Guests 
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$239
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$284
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$145
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Debi D wrote a review Mar 2017
Jenison, Michigan41 contributions17 helpful votes
+9
7 of us stayed her for a week (Feb. 26- March 5). We were welcomed in the open air lobby and brought right to our room. The rooms were nice...nothing spectacular. Open ended shower which when showering overflowed onto the bathroom floor and since that's tile makes for a very
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Date of stay: February 2017
Response from OceanCustomerService, Director de Relaciones con Clientes at Ocean Maya Royale
Responded Mar 11, 2017
Dear OMR Former Guest, Thank you for taking the time to write this detailed review about our resort and its highlights, we really appreciate it since this is very important for us and for the community of travelers and future OMR guest. Your comments will be taken as opportunity areas to improve our service and to avoid other guests feeling this way in the future. Please let us know next time you plan your holidays, we will be looking forward for the chance of hosting, we are shure this time we will be able to achieve a 5* review from you. Kind Regards,
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