Landscape - Picture of Sandos Caracol Eco Resort, Playa del Carmen
Photo: Landscape
From Review : A relaxed week with lots of sun of Sandos Caracol Eco Resort
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+6
I staid there for 1 week, as a couple. We were looking for sun and a relaxed time. We had a room in the normal area, no Select or other upgrades. The positive points: - The resort is large, but not so large that you can't walk everywhere. From the main reception to the beach…
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Date of stay: January 2017
Response from Sandos_Caracol, Gerente at Sandos Caracol Eco Resort
Responded Feb 8, 2017
Dear GMartins1, While extending you a warm regard, I would like to thank you for sharing your views and comments related to your recent stay at Sandos Caracol Resort. We are very happy to see that overall you had a great time in our hotel. Thank you for highlighting the things you enjoyed the more, such as our included activities with the Xcalacoco guides. On the other hand, the sentiment you left with about our staffs attitude came as a surprise to us. Our human resources team make great efforts to select the kind, serviceable persons that form our staff. However please rest assured that the details you mentioned will not be overlooked. We hope to see you next year at Sandos Caracol, your home away from home Warm regards, Miguel Vargas Sandos Caracol Eco Resort webrelations.caracol@sandos.com
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