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The Deck - Picture of Royal Hideaway Playacar, Playa del Carmen

Photo: The Deck

From Review : New Years Get-away of Royal Hideaway Playacar
The Deck
New Years Get-away
Sunset on New Year's Eve 2020.  A great end to a bad year.
New Years Get-away
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Shane H wrote a review Jan 2021
Arlington, Texas41 contributions23 helpful votes
+5
Our normal tradition of spending New Years on some cruise ship somewhere out in the Caribbean Sea got shot down this year. We were really not planning on doing anything, but I started looking for all inclusive resorts in October and Royal Hideaway kept coming back up to the
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Date of stay: December 2020
Response from Community Manager, Dueño at Royal Hideaway Playacar
Responded Jan 9, 2021
Dear Shaneh, We thank you very much for the time you spent to share your comments and especially thank you for choosing our beautiful facilities to enjoy your well-deserved vacation. We focus on customizing the attention with each guest and the entire team strives to meet all of our guests' needs and go beyond their expectations. We regret the inconveniences mentioned with our Gastronomic Director and provide a better service in the future to our guests. We hope to welcome you soon in our paradise to offer you another unforgettable experience. Best regards, Community Manager
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