Beach - Picture of Royal Hideaway Playacar, Playa del Carmen
Photo: Beach
From Review : Wonderful Resort of Royal Hideaway Playacar
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Guests
+5
We stayed at this resort for 9 days in April. The resort is absolutely beautiful and we had the best vacation ever!! These are some things we appreciated: the excellent staff everywhere we turned, the great massages at the spa, the wonderful warm, turquoise water, the…
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Date of stay: April 2018
Response from Community M, Gerente at Royal Hideaway Playacar
Responded May 4, 2018
Dear Mrs. Sanders, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope you will allow us to make your next stay unforgettable. The warmest greetings!
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