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Balcony - Picture of Royal Hideaway Playacar, Playa del Carmen

Photo: Balcony

From Review : EXCEPTIONAL SERVICE of Royal Hideaway Playacar
EXCEPTIONAL SERVICE
la pile mas hermosa del hotel....
pool next to beach
From Outside Lobby
ready to add more beach day 6
Birthday Trip
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Kaila R wrote a review Mar 2018
4 contributions3 helpful votes
5.0 of 5 bubbles
Beautiful hotel with exquisite views; both of the beach and of lush tropical scenery. The food was good and the pools were gorgeous. What stood out though was the exceptional SERVICE. The PEOPLE were what made my trip unforgettable - once I got home, I found myself longing to be
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Date of stay: March 2018
Response from Community M, Gerente at Royal Hideaway Playacar
Responded Mar 20, 2018
Dear Kaila, First of all, we want to thank you for your comments after your recent visit with us and we are delighted to read that we were able to exceed your holiday expectations. We are happy to choose you to stay on your vacation, your opinion is very important to us and we assure you that we will share it internally. We are thrilled to read your praising comments about our staff as we strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest orientated and welcoming at all times. We hope you will allow us to make your next stay unforgettable. The warmest greetings!
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