Landscape - Picture of Hotel Xcaret Mexico, Playa del Carmen
Photo: Landscape
From Review : Excellent! of Hotel Xcaret Mexico
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All I can say is this hotel is EXCELLENT and SUPERB! From the rooms itself (cleanliness, soft and clean linens and towels) to the the services they provide! Although my aunt had some insect bites here and there, it doesn’t deter me from giving this wonderful hotel an excellent…
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Date of stay: July 2018
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret Mexico
Responded Jul 5, 2018
Dear Sai-pshi, Superb and excellent are the words we look forward to provoking in our guests. Starting with our facilities everything is designed to be perfect and certainly nothing was left out to plan that every detail is not overlooked all the way to the fantastic service our team provides to each and every visitor. We are also very thankful for the information you have provided us about the insect bites you have endured during your stay, being located at the heart of the Mayan jungle our property has the visit of some bugs, we however have very strict environment friendly fumigation programs to prevent this bugs to affect our guests experiences. We will make sure to verify each one of our filters with the intentions of your next visit to go bug free. We look forward to welcoming you back to Hotel Xcaret México on many more occasions. Best regards, Jorge Ducoing Hotel Manager Hotel Xcaret Mexico.
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