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Pool - Picture of Grand Velas Riviera Maya, Playa del Carmen

Photo: Pool

From Review : Perfection of Grand Velas Riviera Maya
Amazing Resort... Amazing Spa
Grand Velas Riviera Maya:  A phenomenal 5-star, all-inclusive, family experience
A nearly perfect relaxing family getaway
The Best All Inclusive Experience.....Period!
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Jenna M wrote a review Jun 2019
7 contributions
There is literally nothing negative to say about this resort. Everything is impeccable, it's absolutely stunning and the staff is so lovely, every single person. You feel so taken care of. Plz go!!!!!
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Date of stay: June 2019
Response from DirectorGVRM, Director General at Grand Velas Riviera Maya
Responded Jun 19, 2019
As director, I am highly delighted to learn that we left such a magnificent impression on you thanks to our all-around effort to exceed your prior vacation expectations. Your many photos reflect the beauty and variety that Grand Velas offers. And you have shared many pictures from all our ambiances; Zen Grand, Ambassador, and Grand Class. Each one has its distinct feel, of course, but the service provided anywhere in the resort is consistently efficient and professional, and your kind words will go a long way into motivating my staff to continue doing what they do best: making your vacation satisfaction their priority. Thank you, Jenna, for recommending Grand Velas to other potential vacationers who, like you, prefer to travel first-class. You can be assured that we will continue to place ourselves at your service for all your future needs and requests. Take care. RODOLFO GONZALEZ DIRECTOR GENERAL GRAND VELAS RIVIERA MAYA
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