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Beach - Picture of Grand Velas Riviera Maya, Playa del Carmen

Photo: Beach

From Review : Always A Pleasure of Grand Velas Riviera Maya
Always A Pleasure
MARAVILLOSO
Great like always...
Wonderful Experience
Amazing service
Exceptional resort - over the years
Peaches0422 wrote a review Feb 2019
Punta Gorda, Florida3,473 contributions261 helpful votes
+1
5.0 of 5 bubbles
Stayed 5 nights in the Zen section. Have always stayed in Ambassador or Grand Class sections( have been to this resort 3 times and the Nuevo Vallarta one 3 times) but it is really cost prohibitive to stay in those sections when traveling alone. We were going to stay for our 30th
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Date of stay: February 2019
Response from DirectorGVRM, Director General at Grand Velas Riviera Maya
Responded Feb 5, 2019
Congratulations on your 30th wedding anniversary celebration, and thank you for making Grand Velas your first option for value. We are pleased that you found our culinary selection to be to your excellent taste (especially your favorite Soft Shell Crab), along with our dining venues and Suite Service which were perfect. We are aware of the fluctuations in temperatures that had affected your particular suite, and I am happy to say that your next shower will not have you dancing for any more unexpected reasons. On behalf of the staff and management of Grand Velas, we wish you both a long and loving future and great success in all your business endeavors. Thank you! RODOLFO GONZALEZ DIRECTOR GENERAL GRAND VELAS RIVIERA MAYA
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