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Interior - Picture of The Fives Beach Hotel & Residences, Playa del Carmen

Photo: Interior

From Review : Food Quality Is Laughable ! of The Fives Beach Hotel & Residences
Food Quality Is Laughable !
Bathroom area in Room #1
Towels at 10pm soaking up what we could
Master Bath in Suite in Essence where we were told the owner stayed.
Food Quality Is Laughable !
Food Quality Is Laughable !
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ClickCrazy wrote a review Feb 2016
Toronto, Canada2,369 contributions129 helpful votes
+178
Conflicting contrast between amenities proves Azul Fives is miles from true 5 star classification. Agreed. The pristine pools and manicured landscaping along with numerous buildings being newly renovated with guest rooms of which are spacious, sleek and modern are up to Mexican
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Date of stay: April 2015
Response from KarismaHotelsResorts, General Manager at The Fives Beach Hotel & Residences
Responded Feb 8, 2016
Dear ClickCrazy Thank you for your review, detailing your experiences from your stay with us at our Azul Fives Hotel. Thank you also for the positive comments of our Spa, nevertheless we are truly very sorry for the mentioned inconvenience during your stay and that our food and service rendered by our staff did not completely live up to the expectations you have set before us. Please contact us at customercare@karismamexico.com as we want to have an opportunity to address the concerns that you have presented. Kind regards, Jose Miguel Abreu Resident Manager gm@azulfiveshotel.com Azul Fives Hotel by Karisma
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