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Beach - Picture of Melia Cozumel

Photo: Beach

From Review : Meh. Cheap, but friendly. of Melia Cozumel
Meh.  Cheap, but friendly.
The private hot tub outside our room on the deck
Hot tub finish chipped and old
Some nasty ass drink they serve you when you arrive to the international restaurant.  Tasted like weak cinnamon water.  Barf.
My daughter's pinata
Mes patrio ..... no tan bueno
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Other Recent Reviews

Amanda L wrote a review Apr 2019
Grapevine, Texas648 contributions67 helpful votes
+7
Visited for a week in April, 2019. The price for 2 adults, 6 nights, all inclusive, highest level room type was just over $1,200 USD. BARGAIN! For the most part, the staff here is awesome. Specifically Caesar at the beach, Miguel in the buffet for breakfast (he always knew
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Date of stay: April 2019
Response from Guest_Exp_Felix_C, Director de Relaciones Públicas at Melia Cozumel
Responded Apr 26, 2019
Dear Betty First of all, I would like to thank you for having taken some of your valuable time to write your reviews. Just a few lines to let say that we are sorry for the inconvenient that you had during your stay in Melia Cozumel. We understand that there is always room for improvement and our guest experience play a key role in this continuous process towards service excellence. We are very concerned that our services that did not fulfill your entire expectations. This is not the quality level that we expect to offer to our guest. Please know that we have forwarded your comments to the management and all the areas involved for the needed corrective measures are taken as soon as possible. Once again, thank you for your honesty. It´s truly helpfull Warm Regards Quality Control Melia Cozumel Golf-All Inclusive
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