Pool - Picture of Occidental Cozumel
Photo: Pool
From Review : A good hotel in tropical grounds of Occidental Cozumel
+7
This is a nice hotel. The staff were very friendly and willing on front desk, Margarita is lovely, Antonio is very helpful and a great guy as well is the new guy in the royal club. Pools are nice, staff are attentive and very happy to help. The buffet I thought was great,…
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Date of stay: July 2016
Response from Ivan C, Guest Experience M at Occidental Cozumel
Responded Oct 3, 2016
HI HuggayBear Thank you for taking the time to share such a detailed overview of your stay through this mean. Our guest’s feedback is truly appreciated in our constant commitment to improve our service levels. Your comments will serve as an inspiration to our team to continue working with passion, ensuring our valued guests have an enjoyable and memorable experience with us. Regards Ivan C Guest Experience Manager OGC
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