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Guests
+5
We stayed here January 16-23 and wish we could have stayed longer. The rooms were ok, smaller than we are used to, but we weren't there to stay in the room, the beds very comfortable and we never had any issues with hot water. The rooms were really clean, fantastic towel art,…
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Date of stay: January 2016
Response from Quality manager I, Quality Manager at Iberostar Cozumel
Responded Feb 9, 2016
Dear guest, Thank you very much for all the positive points you mentioned and also for your constructive comments, this feedback helps us to keep working hard to exceed our standards improve our services. We will send your comments to all the Mangers involved, so they can do a follow-up planning. Thank you very much for trusting us, hopefully we will have the pleasure of serving you again in the not too distant future. Friendly regards, Quality Manager IBEROSTAR Mexico
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