Hi Kathy1230, Thank you for your wonderful review. We love to hear that you and your group had a pleasant stay at Allegro Cozumel. Our team will always do our best to make you feel welcome. We will gladly share your comments whit Benjamin, Victor, Manuel, Juan Carlos and Elias to encourage them to keep improving. We hope to have you back soon for another pleasant stay. Warm Regards!! Monica P, Guest Experience Manager Occidental Allegro Cozumel.