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Pool - Picture of Hyatt Zilara Cancun

Photo: Pool

From Review : Great times, Amazing service and good memoried of Hyatt Zilara Cancun
Great times, Amazing service and good memoried
Maria Marie
Amazing Service
Nearly perfect except for the questionable aftercare.
Hot tub in the Spa room
Frozen Fruit
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Assaf S wrote a review Apr 2016
Tel Aviv, Israel44 contributions8 helpful votes
My wife and I just came back from a 3 day stay at the Hyatt Zilara cancun. Upon arriving we were upgraded to a nice room on the 6th floor with amazing ocean view. The room also had a two person Jacuzzi facing the balcony and the view of the Caribbean ocean. The room was very
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Date of stay: April 2016
Response from Alfonso J, Director General at Hyatt Zilara Cancun
Responded Apr 19, 2016
Dear Assaf S, It was a honor to host you at Hyatt Zilara Cancun and thank you very much for sharing your review with us. We are truly happy to know you had a wonderful time with us and you vey much enjoyed the delicious food and beverage offerings, your luxurious room, great ambiance, as well as the great service provided by our valued associates. We thank you for bringing your concerns to our attention, allowing us the opportunity to continue enhancing our service and to assure our valued guests’ satisfaction. Thank you once again for your valuable review and we sincerely hope you will allow us another opportunity to host you in the near future. Sincerely, Alfonso Jarquin General Manager
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