Dear Piccola G, It's been a pleasure to host you at Hyatt Zilara Cancun and thank you very much for sharing your kind comments with us. We are truly happy to know read you had a fantastic time with us, while enjoying the delicious food offerings, gorgeous beach area, as well as the great service provided by our valued associates, such as Guillermo and Daniel, with whom we will gladly share your appreciation. Thank you very much for your feedback and we are very much looking forward to pampering you again in the near future. Sincerely, Alfonso Jarquin General Manager