Landscape - Picture of Live Aqua Beach Resort Cancun
Photo: Landscape
From Review : Nice place to relax of Live Aqua Beach Resort Cancun
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We traveled to Live Aqua in the spring (March). Already, the temps there were quite warm, and since I always seem to be hot, in retrospect, I wish we had booked in February, instead. Someone from Live Aqua was at the airport to pick us up and to transport us to the property.…
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Date of stay: March 2016
Response from Alfredo S, General Manager at Live Aqua Beach Resort Cancun
Responded May 18, 2016
Thank you very much for sharing your recent experience at Live Aqua Cancun. I am happy to read that your overall experience was enjoyable, highlighted by the service that has come to define us. I do apologize for the inconveniences you mentioned in your valuable feedback, we will be working relentlessly to address each and every one of them and guarantee our guests complete satisfaction. I must clarify however, that the Resort does not offer transportation, therefore we will be trying to identify the transportation service you used in order to share your feedback. Even though we would love to be your hosts once again, I do understand that our Adults Only, Spa concept is not necessarily a fit for every lifestyle. I remain at your service, if there is anything I can do for you in the future. Sincerely, Alfredo Santamaria General Manager
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