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Window View - Picture of Panama Jack Resorts Cancun

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From Review : Good of Panama Jack Resorts Cancun
Good
Week at Gran Caribe
suspended beds - amazing
la piscine de l'hôtel
December 2017
Piscina
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Other Recent Reviews

ArtemidKa wrote a review Feb 2018
Toronto, Canada15 contributions1 helpful vote
+9
+ Wonderful staff, friendly, helpful. Excellent restaurants, delicious food, wonderful and attentive waiters. The hall is beautiful and renovated, the rooms and beds are large. The beach is the wonderful,they cleaning it every morning, perfectly working life rescuers on the
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Date of stay: February 2018
Response from Matias K, General Manager at Panama Jack Resorts Cancun
Responded Mar 1, 2018
Dear ArtemidKa, We are grateful that you have chosen Panama Jack Resorts Cancun to be your host, and for sharing your comments with us. It is very reassuring to read that we are on the right path of providing our guests with excellent service in all the areas of the resort, and are thankful for your appraisal of that aspect, as well as for your positive comments regarding the beach, pools and food quality. I am sorry to read that we failed to fully exceed your expectations in few aspects. I will make sure our housekeeping manager gets your review so he can look for areas of improvements based on your feedback. We would be delighted to welcome you back in the near future and this time provide you with a 5 star vacation! Best regards, Matias K., General Manager
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