Dear Garret P I want to thank you the amazing review that you has made for us. We are more than proud and happy to know that we was level up to your expectations, we wouldn't have enough words to express our gratitude for you. Our team is always looking for improvement of all our services, be recognized through your comments make us know that we are in the right way. I can assure you, your comments will be delivered to the persons involved and the will be congratulated for the excellent work done and the effort to fulfill our mission, your satisfaction. Please do not hesitate to contact us in the near future for any additional information on your next trip to cancun. Kindest regards Ricardo Reyna Hotel Manager