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From Review : My first time to Cancun of Secrets The Vine Cancun
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Guests
+5
Let me start by saying this resort is one of a kind it has it all. From the moment you arrive you are greeted with a welcome beverage and while you are checking in your bags are already being delivered to your room. Secrets has many options for your food options and I found all…
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Date of stay: May 2019
Response from SecretsTheVine, e-Concierge at Secrets The Vine Cancun
Responded May 22, 2019
Dear DocFord82: We would like to thank you for taking the time to write a detailed review of your experience at Secrets The Vine Cancun, We are proud to read your comments. From the moment you arrive, our main goal is to make you feel at home, with high-quality service, kind treatment, and our smile. We are glad to read that you have enjoyed our staff’s attentive service and pool facilities. We are also delighted to know that you have enjoyed the different dining options we have. We sincerely look forward to welcoming you back on a future occasion and provide you with the exceptional service that characterizes our brand and resort. Best Regards, Mercedes Gancedo e-Concierge
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