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Window View - Picture of Sandos Cancun

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From Review : RELAXING GET AWAY of Sandos Cancun
RELAXING GET AWAY
RELAXING GET AWAY
RELAXING GET AWAY
RELAXING GET AWAY
RELAXING GET AWAY
RELAXING GET AWAY
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hobbs42 wrote a review Nov 2019
Overland Park, Kansas39 contributions11 helpful votes
+32
This was our first time in Cancun. Overall we had a good time away at this resort. We loved the beach, the warm ocean and the beds to lay on. The ocean was warmer that the pools. It was not overly crowed which was nice as we don't like big crowds The service was outstanding.
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Date of stay: November 2019
Response from Web Relations C, Web Relations at Sandos Cancun
Responded Dec 5, 2019
Dear guest, Thank you for sharing your feedback. I am so glad to hear that you enjoyed yourself at our hotel and found our staff to be so accommodating and welcoming. We will relay your kind comments back to our maintenance colleagues. We are so sorry to hear about your experience with the A/C. Please know that this is certainly not the level of service we seek to provide and that I have shared your feedback with management. Thank you again for your visit and we hope to have the opportunity to welcome you back at Sandos Cancun. Best regards, Web Relations Sandos Cancun
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