Dear travelcatVancouver, Thank you for your preference in Palace Resorts. We would like to apologize if this response message comes a little bit late, however, please note that we appreciate your comments and we did not want to miss the opportunity of saying "Gracias" for both, your preference and feedback. We are very pleased to know that the experience on your most recent visit to the Moon Palace Cancun was simply amazing. We hope that this is not the last time we have the honor to welcome you. It will be a great pleasure for us to host you on your next visit to Cancún. We remain at your services. Warm Regards, Carlos Cañedo Manager Moon Palace Cancun