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From Review : Good times! of Temptation Cancun Resort
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Staff That Make The Experience Enjoyable.
December 2023
The best vacation ever!
December 2023
+41
We stayed in June 2018. We booked through RCI. 16,000 Points. All Inclusive fee $95 pp per day. Trendy Garden View room. Emailed the resort regarding upgrading the room, Jose Luis Colli reservations@premier-experience.mx and he was very helpful. He was willing to negotiate…
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Date of stay: June 2018
Response from RCUN, Concierge at Temptation Cancun Resort
Responded Nov 16, 2018
Dear guest: I really appreciate your detailed trip report, which helped us identify specifically certain issues encountered during your stay. I would like to offer you my most sincere apologies for the situations faced during your stay which caused you uncomfortable moments, I totally understand how you feel about having to deal with these situations. Please know we take in consideration all your comments and we're gonna use them to improve future guests' experiences. I'm glad your overall experience was great and happy to know you enjoyed the gastronomy, daily entertainment, fun activities and specially the excellent service provided by out hosts. We can't wait to see you again in June! Kindest regards. Tamara H.
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