Dear guest. Thank you very much for the time you spend to write such a nice review! We are so delighted to know that you spend an amazing time with your family at IBEROSTAR Cancun. It is great to learn that you enjoyed the hotel facilities and specially that you were satisfied with our staff service. On the other we also appreciate for pointing the areas where we need to work, we will make sure to verify the situation with the toilets at the beach and Mexican restaurant with the department in charge in order to avoid this from happening again. Once again thank you for your feedback, and we hope welcoming you back soon to pamper your family again. Kind regards, Quality Manager IBEROSTAR Mexico