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Landscape - Picture of Iberostar Selection Cancún, Cancun

Photo: Landscape

From Review : 21 night stay too long? NO WAY JOSE! of Iberostar Selection Cancún
21 night stay too long? NO WAY JOSE!
Beach Fun
Black Eagle, who greets you every morning outside the Buffet .
Celebrating our 20th wedding anniversary
Awesome trip - Paris Family
Viktor (Star Friend/Kids Club)
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Jue2013 wrote a review Jun 2016
St Helens, United Kingdom109 contributions52 helpful votes
Almost perfect holiday. This was our 13th stay in Mexico, but our 1st at Iberostar and we would definitely return. I’ll get the downsides out of the way first… Our main concerns were the beach toilets and the toilets next to the Mexican restaurant. They were not cleaned often
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Date of stay: May 2016
Response from Quality manager I, Quality Manager at Iberostar Selection Cancún
Responded Jul 2, 2016
Dear guest. Thank you very much for the time you spend to write such a nice review! We are so delighted to know that you spend an amazing time with your family at IBEROSTAR Cancun. It is great to learn that you enjoyed the hotel facilities and specially that you were satisfied with our staff service. On the other we also appreciate for pointing the areas where we need to work, we will make sure to verify the situation with the toilets at the beach and Mexican restaurant with the department in charge in order to avoid this from happening again. Once again thank you for your feedback, and we hope welcoming you back soon to pamper your family again. Kind regards, Quality Manager IBEROSTAR Mexico
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