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Pool - Picture of The Westin Resort & Spa Cancun

Photo: Pool

From Review : Mexico is beautiful, Hotel Not that crazy of The Westin Resort & Spa Cancun
Mexico is beautiful, Hotel Not that crazy
Otra espectativa
Pool area
piscine coté lagune
Hotel could use a lot of updating.
Lovely beach front
Daniela wrote a review Oct 2018
56 contributions9 helpful votes
3.0 of 5 bubbles
Overall experience was great. The hotel was undergoing renovations at the time so it wasnt that great. Did not have an all inclusive option so it wasn't the best. Overall, the hotel had no entertainment. Food and view was pretty but not much to do. Pool was always packed and
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Date of stay: November 2017
Response from The_Westin-Cancun, Guest Relations Manager at The Westin Resort & Spa Cancun
Responded Oct 19, 2018
Dear Daniela R, Thank you for sharing your experience with us regarding your past visit to our resort. We noticed that the pictures that you uploaded are not recent and they do not show our pool renovations with plenty of places to enjoy the beautiful front beach as well as the pools areas. Hopefully you visit again and you will be delighted with our updates. As you mentioned, we are not an all inclusive resort. However, we do offer some interesting packages that include the breakfasts and a nice 2 hours cocktail during the afternoon in a beautiful setting. We focus on the wellness of our guests with a relaxed environment just perfect to rest and feel renovated and we feel truly sorry if our resort was not what you expected. We sincerely appreciate your nice comment regarding the beauty of our country and please feel assured that all comments are very important in order to give us the most confident information on where we should put all our efforts to make the best memorable vacations to our valued guests. Stay well,
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