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Pool - Picture of Hyatt Ziva Cancun

Photo: Pool

From Review : Family Paradise of Hyatt Ziva Cancun
Family Paradise
The best resort We’ve ever stayed at!!
Punta Vista
Perfect hotel - מלון מושלם !!!
Chevy's Restaurant
Clases de pesca submarina
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Other Recent Reviews

CommonSenseTravelGuy wrote a review Jun 2016
Greenville, South Carolina79 contributions30 helpful votes
Wow, just wow. We were completely blown away by the size of this resort, the many many restaurants, pools, and bars to choose from, and in particular the exceptional service provided by every single staff member there. ARRIVAL We were immediately greeted by the bell hop once we
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Date of stay: May 2016
Response from HyattZivaCancun, Director General at Hyatt Ziva Cancun
Responded Jun 17, 2016
Dear CommonSenseTravelGuy, I will like to thank you for recent visit and for sharing your candid review of the resort. We always appreciate when our guests voice their likes and dislikes. I appreciate for bringing to my attention your experience with the wedding department, it has given us the opportunity to make improvements and keep up in our quest to meet the clients’ expectations. Our goal is to offer you and our guests fantastic vacation experiences and we hope you will allow us a second chance to serve you properly. I am also glad you enjoyed our varied culinary offerings and exceptional service from our staff. Thank you again for your high recommendations; we would to have you back in the near future and deliver another memorable experience at our resort. It will be an honor to welcome you back and pamper you as deserved. Sincerely, with a Service from the Heart Alexandre de Brouwer General Manager
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