Pool - Picture of Moon Palace The Grand - Cancún, Cancun
Photo: Pool
From Review : Honeymoon at the Grand of Moon Palace The Grand - Cancún
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Guests
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My husband and I stayed at the Grand Moon Palace from 18th September 2018 until 02nd October 2018 to celebrate our honeymoon and we absolutely loved this hotel! The hotel is literally 10 minutes from Cancun airport. We were given pink wrist bands upon check in which indicates…
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Date of stay: October 2018
Response from GM_TheGrandatMP, Gerente at Moon Palace The Grand - Cancún
Responded Oct 31, 2018
Dear Lilnik, Thank you so much for your preference and for taking the time in sharing with us your very kind comments and also for making us part of your honeymoon here in the Mexican Caribbean. It truly has made my day to read that our Grand staff was able to make your time with us so memorable. I look forward to sharing your kind comments with my team, with special regards to each one of the members you mention and contributed to this outstanding vacation. You may be confident that I have sent also the information to our Romantic Dinner for offering a variety of food for all tastes. Please note that certainly we are open to making a change to the minibar bottles and I do regret to read if this was not accomplished by our team. Oor main goal is to exceed our guests’ expectations and we believe that with impeccable service, amazing staff and innovative ways to improve, we can reach that goal. We appreciate your recommendation and look forward to seeing you again soon. Best regards, Cesar Fallardi Operations Director The Grand at Moon Palace Cancun
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