Dear Kyle, First of all, we want to thank you for writing us your experience. We appreciate all your feedback and it is greatly important for us. We love to know that you enjoyed the friendly and warm service of our staff. We will share your positive comments to Fernando, Ivan, Eduardo,Humberto and the rest of the staff mentioned above. I´m sure they will feel truly appreciated and remembered. We work very hard to give the best service to all of our guests and we will share your review with the involved departments for future improvements. We would love you to visit us in a near future and feel free to contact for any inquiry! Alexia Jacohinde Econcierge and social media manager. Puerto Vallarta, México.