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Beach - Picture of Playa Los Arcos Hotel Beach Resort & Spa, Puerto Vallarta

Photo: Beach

From Review : EEK. got bed bug bites! of Playa Los Arcos Hotel Beach Resort & Spa
EEK. got bed bug bites!
Evening view from my room.
Great view on the beach!!
I had read good reviews upon booking here and my girlfriend who I met up with has had friends stay st the beach front rooms and was so excited we were going to share a room at this location as she had always wanted to. Our room was such a disappointment, so like a couple travelers mentioned, you have to like the room you get. I don’t know if I’ll come here again but if I did I’d ask for the renovated rooms at least. My friends $30 room where she was staying was better than this tiny room.
The BIG iguana!
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nanrob624 wrote a review Nov 2018
Kent, Washington101 contributions46 helpful votes
2.0 of 5 bubbles
My 2nd stay here. Due to reservations mix up, I stayed 2 nights in room #2 with a full view of the bay and a wonderful shared patio. I then moved to a room with a kitchen and living room but without a balcony. It was dark and depressing. I requested a room with a balcony and
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Date of stay: November 2018
Response from CorporativoLosArcos, General Manager at Playa Los Arcos Hotel Beach Resort & Spa
Responded Dec 3, 2018
Dear Nanrob624, Playa Los Arcos Hotel is perfectly situated in the heart of the magic Zona Romantica, the picturesque home of prestigious restaurants, art galleries and beautiful landscape. It’s a little corner of Puerto Vallarta with infinite pleasures and diversions. We are sorry to hear that your experience was not satisfactory with your room asignation. Although we would like to let you know that we have a fumigation plan were all off the rooms are been check all of the time; but we will be checking on 222 to discard any posibilitie for bugs. For know, we are hopping that you can give us another opportunity to be at your services. Our hotel is been trougth avery important renovation and we have a whole new section to offer to our customers. Do not hesitate in asking for a superior premium room assignation for your next visit. We will make sure your experience will be unforgetable this time. Sincerely Yours: Antonio Robles Rojas General Manager
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