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Mazatlan sunset - Picture of El Cid Marina Beach Hotel, Mazatlan

Photo: Mazatlan sunset

From Review : Customer Service at its BEST of El Cid Marina Beach Hotel
Mazatlan sunset
Restaurante Argentino en el hotel Cid Moro
Larry & Fidel
Our wonderful waiter Francisco
Dinner at La Marina El Did Yacht Club
con la chica de actividades
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SDsnowbirds wrote a review Mar 2010
Brookings, South Dakota3 contributions2 helpful votes
We recently spent two weeks at the El Cid Marina. We wanted to let you know what a wonderful time we had. We have spent two weeks each February at the Marina for the past six years and enjoy returning each year to find the same staff still working at the resort. Your staff is
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Date of stay: February 2010
Response from CSElCid, General Manager at El Cid Marina Beach Hotel
Responded Mar 10, 2010
Dear SDsnowbirds Thank you for taking the time to complete the guest survey following your recent stay at El Cid Marina Beach Hotel and your observations on Trip Advisor. Your feedback is very much appreciated and I was pleased to learn that you rated your stay as “wonderful”. We are very pleased to hear that your family enjoyed the stay in our rooms and that you liked our restaurants and bars. We are pleased that our team members addressed your needs during your stay with us, ensuring that you had a memorable stay is part of our mission to serve you.It’s always good to hear that our team cared for your family during your trip, we will be sure to pass your words along to our enthusiast team. We look forward to welcoming you back again to the hotel very soon. Kind regards, Isaias Gomez General Manager
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