Landscape - Picture of The Westin Beach Resort & Spa, at Frenchman's Reef, St. Thomas
Photo: Landscape
From Review : Underwhelming but great views of The Westin Beach Resort & Spa, at Frenchman's Reef
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Highly recommend
December 2023
To start with the positive, the hotel has some of the most beautiful views you will find on a tropical island. It has gorgeous views of the lagoon and surrounding mountains, and stellar views of the ocean with islands in the background. The hotel however is less enticing. The…
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Date of stay: February 2016
Response from JP_Nel-GM, General Manager at The Westin Beach Resort & Spa, at Frenchman's Reef
Responded Feb 17, 2016
Dear Mrpaulvega, Great photos! The clouds make the cruise ship look even bigger! Thank you for sharing your compliments of our terrific views, cuisine options and the friendly service you received. I am pleased your family enjoyed our complimentary BBQ and s’mores party! These types of comments are very helpful for us to truly understand what stands out in the minds of our guests. The suggestions are also helpful as well. We take all the reviews seriously in our improvement efforts. My team is investigating your reservation in order to make any repairs to your room. Our housekeeping team is instructed to inform when needed and we can do a better job of this. Please visit the hotel again. We would love to welcome you back. Best, JP, General Manager
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